Privacy Policy

Effective Date: August 12, 2026

Pembroke Instruments, LLC (“Pembroke Instruments,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website, online forms, advertising campaigns, and communications with customers and prospective customers.

Information We Collect

We may collect information that you voluntarily provide when you contact us, request product information or a quotation, submit an online form, respond to an advertisement, or otherwise communicate with Pembroke Instruments.

This information may include:

Name
Company or organization
Business email address
Telephone number
Country or location
Product interests
Application or technical requirements
Information included in inquiries, quote requests, or other communications

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, referring pages, pages visited, and general website usage information.

How We Use Information

We may use information we collect to:

Respond to inquiries and requests for quotations
Provide product, application, and technical information
Communicate with customers and prospective customers
Provide sales and technical support
Improve our website, products, and services
Measure website and advertising performance
Conduct marketing and advertising activities
Maintain the security and proper operation of our website
Comply with applicable legal and regulatory requirements

Advertising and Lead Generation

Pembroke Instruments may advertise through third-party platforms, including LinkedIn and Google. If you submit information through a lead-generation form or advertisement on one of these platforms, we may receive the information you choose to provide.

We use this information to respond to your inquiry, provide requested product or technical information, and communicate with you regarding products or services that may be relevant to your business or application.

Your interaction with a third-party advertising platform may also be governed by that platform’s own privacy policy.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure website performance, and evaluate advertising effectiveness.

We may use third-party analytics, advertising, security, and website-performance services. These providers may collect information in accordance with their own privacy policies and applicable law.

You may be able to control or disable cookies through your browser settings or other consent controls made available on our website.

Sharing of Information

Pembroke Instruments does not sell personal information.

We may share information with service providers that assist us with website hosting, analytics, advertising, email communications, customer support, security, and other business operations. We may also disclose information when required by law or when reasonably necessary to protect our rights, property, systems, customers, or others.

Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining customer and business records, providing support, and satisfying legal or regulatory requirements.

Your Choices and Rights

You may contact us to request that we update or correct information you have provided or to request that we stop sending you marketing communications.

Depending on where you reside, applicable privacy laws may provide additional rights regarding access to, correction of, deletion of, or other treatment of your personal information.

Third-Party Websites

Our website may contain links to websites operated by manufacturers, suppliers, professional organizations, social-media platforms, and other third parties. Pembroke Instruments is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements. The effective date shown at the top of this policy indicates when it was most recently updated.

Contact Us

If you have questions about this Privacy Policy or how Pembroke Instruments handles personal information, please contact:

Pembroke Instruments, LLC
San Francisco, California, USA
Email: [email protected]
Website: pembrokeinstruments.com