Technical Sales and Support

Talk to an Imaging and Spectroscopy Engineer

Pembroke Instruments works directly with engineers, researchers, OEMs, and industrial teams to match the right SWIR camera, thermal imaging system, spectrometer, or scientific CCD camera to the application, budget, and integration requirements. Share your requirements and we will respond within 1 business day.

Prefer to talk? Call us directly:

650-550-8618

Or email us:

[email protected]

Send Us Your Requirements

Fill in as much detail as you have. The more context you provide, the more specific our recommendation will be.

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Products of Interest
Products of Interest
Please describe your application and if you need pricing and/or technical information

What to include for the best recommendation

  • Application type — semiconductor inspection, laser beam profiling, machine vision, moisture detection, spectroscopy, research, or other
  • Wavelength range — e.g. 900–1700 nm standard InGaAs, extended to 1800 nm or 2500 nm, or thermal LWIR
  • Resolution or speed requirements — if known (e.g. 2 MP, VGA, or frame rate target)
  • Data port preference — USB3, GigE Vision, Camera Link, CoaXPress, HD-SDI, or no preference
  • Integration context — standalone lab use, OEM instrument, production line, or field deployment
  • Budget range (optional but helpful)

We respond to all technical inquiries within 1 business day. Pre-sales and post-sales support included.

What happens after you submit

1

We review your requirements

An engineer reads your submission and identifies the most relevant product families and configurations.

2

We follow up with recommendations

You receive specific camera or spectrometer recommendations with key specifications and a rationale tied to your application.

3

We provide pricing and next steps

We include pricing, availability, configuration options, and any follow-up questions needed to finalize the recommendation.

Not ready to contact us yet?

Browse our selection guides and product pages to narrow down your requirements first.

How Pembroke Instruments Can Help

We support engineers and researchers at every stage — from initial product selection through integration and post-sales technical questions. There is no minimum order and no obligation to buy when you contact us.

SWIR Camera Selection

Match sensor format, wavelength range, cooling level, data port type, and software to your application. We cover uncooled VGA through deeply cooled extended-SWIR systems.

Thermal Imaging Systems

Select LWIR thermal cameras for electronics inspection, process monitoring, thermal microscopy, and industrial temperature measurement. We help match resolution, sensitivity, and optics to the task.

Spectrometers

Choose between compact UV-VIS and NIR spectrometers for OEM and industrial use, or high-performance VUV/XUV systems for advanced research and plasma diagnostics.

Scientific CCD Cameras

Select cooled, deep-cooled, or vacuum-compatible CCD cameras for spectroscopy, low-light imaging, and precision measurement from UV through NIR wavelengths.

Optics and Accessories

Get lens recommendations, filter selection, illumination guidance, and field-of-view planning matched to your camera, working distance, and target size.

Software and Integration

Confirm SDK language support, frame grabber compatibility, triggering requirements, and software workflow before purchasing — we help avoid integration surprises.